distribution center

As a retail business, our product is at the heart of everything we do, and it's our distribution center that oversees the management of the product you receive when you place an order online or enjoy our store experience! Just as the name suggests, they organize the timely distribution of our goods to all our stores across Canada and the USA, to make sure our inventory and selection is consistent for all our customers. Our amazing e-commerce DC team members are the ones who pick, pack, and ship the many orders that come through our website and app. It's the efficiency of our DC team that keeps our stores stocked, our inventory organized and our customers happy.

Julia

Warehouse Supervisor
Years at Ardene: 9



Favorite quote: Success in life comes when you simply refuse to give up, with goals so strong that obstacles, failure and loss only act as motivation

The last book you read: The Universe Has Your Back by Gabrielle Bernstein

Favorite band: Coldplay

Favorite food: Pasta

Favorite movie: Wanted

Role model: My father, Gary

Ideal vacation: Italy

Something you can't live without: Music

Q. What's a typical day at work for you?

A. I start off my day with saying good morning to all my coworkers! Our typical day at work is scanning for weekly and newly opening US stores. Part of the team scans and places labels on each side of the finished boxes. The other part separates the pallets in order for each work table. I organize everything: I answer phone calls and emails, I make graphs and I keep each store organized. I also do monthly reports on what has been shipped to which store, and I keep all the items we can't scan organized by store and season. I teach new co-workers and coach my team on what to scan and what not to scan. I try my best to keep a good ambiance; I even bought a speaker so my coworkers can listen to any song their hearts' desire. I aim to keep it stress-free.

Q. How has your role evolved since starting at Ardene?

A. I started working in an Ardene store as a sales associate and gradually moved up to third key. I came to work at the Ardene's warehouse during Covid and really enjoyed the people and the ambience. Since then, I permanently transferred to work with the DC team.

Q. What's your favorite part of working at Ardene?

A. My favorite part of working at Ardene is my team - being with them no matter what happens. We stick together! I see my team more than my family or friends, and I really enjoy the way we work. We put on some music, do our jobs and enjoy each other's company. We can laugh and have a good time while working.

Q. What accomplishment are you most proud of?

A. I am proud of never giving up on people who want to learn and achieve something in life, no matter what. I give them time and patience, I am proud of our work together. At the end of the day it's not what I'm proud of; it's what we as a team are proud of.

Q. What challenges have you overcome in your career, and what did you learn from them?

A. I have mild dyslexia, so I've overcome a lot of challenges, but I believed in myself and gave myself tricks to never give up. I learned the cash, and how to sell, and above all, how to be confident. Never let shyness overcome you. I gained a lot of respect, and I learned how to manage a team; both in serious times and when it's time to laugh.

Q. What advice would give to someone starting a career in your field?

A. Believe in yourself! Keep your head high and of course never give up!

Rolando

DC Marketing Shipment Supervisor

Years at Ardene: 13



The last book you read: La Preuve

Hobbies: Sports cars

Favorite music: Zouk, Classical

Favorite food: Haitian food

Favorite type of movie: Action

Ideal vacation: Aruba

Something you can't live without: My family

Q. What's a typical day at work for you?

A. I am responsible for all our marketing props and to make sure that they are well received, organized and ready to be shipped to stores. I work in close collaboration with the Marketing team and ensure that all props will be received in time by the store’s team so they can create an inviting shopping experience for all our customers.

Q. How has your role evolved since starting at Ardene?

A. At the beginning, I was part of the distribution team at the warehouse, but since 2008, I've been in my current position on the distribution center's marketing team. I work closely with the head office to ship the marketing and promotional items needed.

Q. What's your favorite part of working at Ardene?

A. I love having fun together as a team as well as working together to put all the puzzle pieces in place. Sometimes, the organization of the work can be a big challenge but all together, we always overcome it.

Q. What accomplishment are you most proud of?

A. I used to be responsible for closing the warehouse, and I was proud because I knew it represented the trust my manager had in me. Also, I'm always proactive with conflicts and try to resolve them on my own. I feel that this contributes to a fun and collaborative workplace.

Q. What advice would give to someone starting a career in your field?

A. Always find ways to have moments of fun every day.